About | Contact | Locations

Biggest MRO Headaches

Logistics in Shanghai can be tricky
Biggest MRO Headaches

Relative to MRO distribution capabilities, professionalism, and supplier support in the developing economies of the world,  poorly supported platforms are too often the norm.  Although it continues to slowly improve along with more competent logistics support, it still remains more primitive when compared to the developed-industrialized world.  

Trust Waymark to solve these headaches for your global organization:

  • Inability to find items and/or limited parts/services availability
  • No 24/7 service
  • Lack of product & applications training, or suggestions for improvements
  • Too expensive for too little in offerings – just drop things off
  • Parts runners, not at all professional technicians
  • Poor attire, hard to identify
  • No value-added services, not willing to go that extra mile
  • Lack of consistent product offerings, product substitutions – questionable differentiation
  • Complete lack of sophistication, knowledge, technical background, factory education, more often high turnover, minimal real professionalism, initiative, drive, enthusiasm
  • Inferior quality  of parts, tools, equipment, installations
  • Carry a catalog, more know-how, unable to explain content
  • Poor packaging, damage
  • Dirty, looks used sometimes
  • No abilities in trouble-shooting, problem solving, or genuine interest in client needs/issues
  • MRO purchasing has to find and contact many suppliers, hit-and-miss, to scrounge
  • Deliver in-country (maybe), but not very regional, diverse
  • Traditional factory-direct (MNC) distributors have limited lines, APRs, dependent upon infrequent factory support, services, proper training levels – more of a trading firm mentality – poorly run, lack of product focus